About Us

Welcome to Urban Massage & Wellness. Where reliability meets relaxation, and where your health isn’t just our priority, it’s our passion.

Our Team

We’ve been proudly serving the St. Albert community since 2017 with a vision that extends far beyond the treatment room. Our goal is to make high-quality, values-driven care an accessible and essential part of your lifestyle. Whether you’re coming in for relief, recovery, or proactive maintenance, we’re here to support your long-term well-being with professionalism, intention, and heart.

What Sets Us Apart

Urban Massage & Wellness isn’t your average clinic. We’re a collective of passionate practitioners who believe in personalized care, teamwork, and integrity. Each member of our team brings a unique set of skills — and we work collaboratively to match you with the practitioner best suited to your needs.

Because at Urban, you’re not just another appointment. You’re a whole person with a whole story, and your care should reflect that.

We pride ourselves on being both reliable and principled — you can count on us to show up with consistency, professionalism, and a deep commitment to doing what’s right, even when no one’s watching. That’s the foundation of trust — and the standard we hold ourselves to.

We’re also proudly Canadian: we stock and support wellness products that align with our mission, including local brands and our own made in-house salt soaks.

Guided by Care, Driven by Purpose

What We Stand For

Our Mission

To elevate everyday wellness through client-centered care, education, and empowered connection — grounded in alignment, sustainability, and mindful action.

Our Vision

A community where self-care is non-negotiable and alignment is everything — where both clients and practitioners grow through awareness, action, and personal responsibility.

Our Values

At Urban Massage & Wellness, our values shape every client experience. We believe that true wellness goes beyond physical relief—it’s about creating a space where people feel seen, cared for, and supported. From the way we greet you at the door to the care we put into every treatment, our values guide us in offering more than just massage—they guide us in offering peace of mind.

Empowerment

We support clients and practitioners alike in showing up fully, asking better questions, and making choices that serve their future selves.

Collaboration

We believe wellness is a team effort. Our practitioners work together — and with our clients — to deliver care that aligns with individual goals and values.

Reliability

We show up — for ourselves, our clients, and each other. Through consistency, clear communication, and follow-through, we build the kind of trust you can count on.

Adaptability

We stay flexible and responsive — with our clients, our schedules, and each other. Needs evolve, bodies change, and life happens. We adjust with care, while keeping integrity and consistency at the core.

⁠Integrity

We do what’s right — with honesty, ownership, and transparency. Integrity is the standard we hold ourselves to, in every session and every interaction.

⁠Body Sustainability

Care should be proactive, not reactive. We help clients build lifestyles that support long-term wellness, not short-term fixes.

Accountability

Growth starts with ownership. We encourage our team and our clients to take responsibility for their care and their contributions.

Curiosity

We approach both learning and client care with open minds and compassionate inquiry. Whether exploring new skills or understanding the root of a concern, we acknowledge that every body has a story.

Alignment

We seek flow, not force. Our clinic isn’t for everyone — it’s for those who are aligned in values, vision, and vibe.

Kindness

We honour the power of being fully here. Whether it’s one moment on the table or one conversation in passing, presence is healing.

Presence

We operate with compassion, grace, and genuine care for each other, our clients, and our broader community.

Gratitude

We cultivate appreciation — for our clients, our bodies, our team, and the trust we’re given.

Our Ethics

Ethical care is not just a requirement
— it’s a reflection of who we are and how we serve.

Professional Integrity

We uphold the highest standards of honesty, reliability, and professionalism in all interactions.

Informed Consent

Every session begins with clear dialogue and client autonomy is respected at all times.

Confidentiality

We maintain strict confidentiality with all client records and conversations.

⁠Respectful Relationships

Our clinic is a space free from discrimination, harassment, or inappropriate behavior.

⁠Respectful, Client-Centered Care

We take a personalized, non-judgmental approach to care guided by clear communication and clinical relevance.

Health & Safety

We exceed provincial standards for sanitation and infection prevention. If you’re unwell, we’ll reschedule — it’s that simple.

Accountability

We welcome feedback and use it as an opportunity to improve and grow — with transparency and care.

Experience Urban Massage & Wellness

We believe in proactive care, honest connection, and building a community where both clients and practitioners thrive.
Ready to experience what wellness looks like when it’s done right?

We’re ready when you are.